Jenny and Allyn Condon attend an inquest into the death of their two-month-old son, Ben, at Avon Coroner’s Court - SWNS A 111 call handler was “mindful of the external pressures” on wards when he ...

A 111 call handler referred the parents of a premature baby to an out-of-hours GP rather than dispatch an emergency ambulance ...

A double Olympian's cold and pale premature baby son was referred by a 111 call handler to an out-of-hours GP rather than an ...