The screams of a woman in labor, a father’s urgent voice and a calm dispatcher on the other end of the line marked a New Year’s Day emergency that ended ...

YORK COUNTY, S.C. — Inside the York County Police Department, you can hear jingle bells from one of Santa’s helpers. Samantha Vincent is a 911 operator, and an ‘elf’ who’s busy getting letters ready ...

ST. JOHNS COUNTY, Fla. – A 911 call released by the St. Johns County Sheriff’s Office on Wednesday details the scary events leading up to deputies fatally shooting an armed man on US-1. RELATED: Video ...

DEATH. NEW TONIGHT A GUILFORD COUNTY 911 OPERATOR IS BEING CREDITED FOR SAVING A WOMAN FROM A SEXUAL ASSAULT. THE TEAM SAYS THIS WAS POSSIBLE DUE TO HER SAVVINESS AND ADVANCES IN TECHNOLOGY. WXII 12 ...

The SNO911 center uses an AI program designed by Everett firm Aurelian to quickly deal with routine complaints such as barking dogs and illegal fireworks. Named Ava, the automated virtual assistant ...

I've only ever had to call emergency services once in my life, when an elderly neighbour had a bad fall down her back stairs, and the ambulance arrived in a timely fashion. This is not how it goes in ...

A 911 call released by the St. Johns County Sheriff’s Office on Wednesday details the scary events leading up to deputies fatally shooting an armed man on US-1.