"You make me believe in angels,” Bruce Meyer told Micaela Saenz, who guided him through CPR to help his wife ...

LONG GROVE, Ill. (WLS) -- Officials say they received more than 1,200 emergency 911 calls the night a northwest suburban Long Grove house exploded and dozens of other homes were damaged. Calls came ...

The screams of a woman in labor, a father’s urgent voice and a calm dispatcher on the other end of the line marked a New Year’s Day emergency that ended ...

HONOLULU (KHON2) — Honolulu police are rolling out big new bonuses — up to $2,000 per month for some — to keep 911 operators on the job in the hopes of solving a growing staffing issue. House Rep.

MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

COBB COUNTY, GA — Cobb County has opened a new wellness lounge designed to give 911 operators a quiet place to recharge during their demanding shifts. The lounge is part of the county’s wellness ...

HOUSTON -- A former 911 operator is accused of hanging up on emergency calls. Crenshanda Williams used to as a Houston Emergency Center 911 operator. Court records show the 43-year-old was charged ...