Geoff’s column hunts for how tech can make your life better — and advocates for you when tech lets you down. Got a question ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Conversational AI stands out from legacy rule-based chatbots in how it understands nuance, context and follow-up intent.

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Meta will soon use what people tell its artificial intelligence chatbot to get even better at selling them things. The company said on Wednesday that users’ chats and interactions with Meta AI will ...

When it comes to interacting with artificial intelligence, a huge generation gap has opened up in the three years since ChatGPT debuted and sparked the current AI boom. According to a new Yahoo/YouGov ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

ZDNET's key takeaways Different AI models win at images, coding, and research.App integrations often add costly AI subscription layers.Obsessing over model version matters less than workflow. The pace ...

Texas Attorney General Ken Paxton today announced plans to launch a probe into Meta Platforms Inc. and Character.AI over the companies’ chatbots being used by young people as mental health tools.

The best way to know if your child is using AI chatbots "is simply to ask, directly and without judgment," said Akanksha Dadlani, a Stanford University child and adolescent psychiatry fellow.