After Bose released updated firmware for its QC35 II headphones last year, users complained on the company’s forums that the headphone’s active noise cancellation had gotten a worse. Now, the number ...

What do you do when hundreds of your customers are willing to swear on the Bible that your firmware update royally messed up their favorite feature, even though your own tests prove otherwise? If ...

All isn’t lost if you’re affected: just re-run the firmware update over USB. A new firmware update for the Bose QC 35 II headphones appears to be causing problems for some users. The firmware ...

Bose has been forced to defend itself against accusations that the company intentionally hamstrung its own products in a covert attempt to bolster new headphone sales. The saga began with the release ...

Bose launched firmware update 4.5.2 for the Bose QuietComfort II headphones about a month ago. And ever since the update, users have been reporting progressively worse noise cancellation technology.

Bose is shutting down the framework that powers SoundTouch smart speakers. But in a consumer-friendly move, it's open ...