A recent report by Press Ganey identified communication with nurses as a “rising tide” patient experience measure — one that influences a host of other HCAHPS measures, including responsiveness of ...

UH Conneaut and Geneva recently received five-star ratings for nurse communication from Becker’s Hospital Review. The rating ...

Improving nurse communication can potentially affect 15 percent of hospitals’ value-based purchasing incentive payments, according to a Press Ganey report. The report, “The Rising Tide Measure: ...

Firstup research exposes how communication breakdowns impact nurse and patient experiences; 90 percent of hospital nurses have learned about new policies or procedures only after they went into effect ...

Communication is a critical component of healthcare, particularly when you consider the potential for miscommunication in a hectic environment when a delay or misunderstanding can cause needless ...

“Nursing is a work of heart.” It’s a perfect way to describe the passion and dedication nurses have for their profession, which Americans have ranked as the most honest and ethical for 14 consecutive ...

Whether you’re a staff nurse or a nurse manager, giving and receiving feedback is essential to your professional journey. Feedback is direct communication that emphasizes your strengths or identifies ...

Improving physician and nurse communication in the hospital setting is pivotal in achieving a good patient experience. HealthLeaders is helping to celebrate Patient Experience Week! In honor of ...

Communication with nurses may account for up to 15 percent of hospitals’ value-based purchasing incentive payments, according to a Press Ganey report. The report, “The Rising Tide Measure: ...

Although nurse practitioners (NPs) may spend as much as two thirds of patient-encounter time in interpersonal communication, the literature is sparse when it comes to NP-patient communication styles.

Indwelling devices like catheters cause roughly 25% of hospital infections, but ongoing efforts to reduce catheter use and misuse haven't succeeded as much as health care workers would like. But most ...