Salesforce's telephony partners can now implement external routing directly in Salesforce Omni-Channel. In the Summer 2017 release customers can request to have this feature enabled, and have their ...
NICE inContact Announces Support for Routing Omnichannel Interactions Natively in Salesforce Live Agent. Tweet this “Companies of all sizes are looking to elevate customer, partner and employee ...
Altera® Stratix V® FPGAs offer up to 66 transceiver channels per device for fast data rates to meet increasing system bandwidth demands. As a result of the high transceiver count, board designers may ...
SAN BRUNO, Calif., Feb. 21, 2019 /PRNewswire/ -- Freshworks, a global leader in customer engagement software, today unveiled Omniroute™, a new, load-balancing engine for multi-channel customer ...
About NICE inContact CXone Agent for Salesforce NICE inContact CXone Agent for Salesforce enables contact center agents to handle omnichannel interactions in a consolidated interface, while ...
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