Trevin Brownie’s first day as a content moderator for Facebook is etched in his memory, working out of a subcontractor’s nondescript office in the Kenyan capital Nairobi. “My first video, it was a man ...

“The former content moderators say they have been trapped in a difficult situation. In addition to losing their income, many told Rest of World they’re dealing with mental health issues resulting from ...

JOHANNESBURG, May 11 (Thomson Reuters Foundation) - The first video Daniel Motaung had to watch while working as a Facebook content moderator in Kenya was of a beheading. After just six months in the ...

Social media companies have slashed hundreds of content moderation jobs during the ongoing wave of tech layoffs, stoking fears among industry workers and online safety advocates that major platforms ...

Social media platform TikTok announced on Friday it will restructure its UK trust and safety operations, putting several hundred jobs at risk as it shifts to AI-assisted content moderation. The move ...

Screening social media content to remove abuse or other banned material is one of the toughest jobs in tech, but also one of the most undervalued. Content moderators for TikTok and Meta in Germany ...

TikTok is reportedly laying off 500 employees from its workforce in Malaysia. The company plans to automate its content moderation process using AI and roll out the change globally. Generative AI ...

NAIROBI, Oct 16 (Thomson Reuters Foundation) - Hundreds of Africans tasked with scouring platforms such as Facebook, TikTok and ChatGPT for graphic content have joined the continent's first union for ...