AT&T customers caught up in recent data breaches are finally getting close to real money, not just apology emails. A massive ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

A data breach affecting Coinbase, the world’s largest cryptocurrency exchange, has left some customers’ data vulnerable. The U.S. Department of Justice reportedly launched a probe into the attack.

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Meta may have scrapped its Horizons Worlds platform, but new spaces are emerging where companies can gather unprecedented insights on customer behavior and intention.

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Hackers are no longer targeting only tech giants or hospitals. Any business that collects valuable personal information, such as names, phone numbers, email addresses or even basic financial details, ...

Millions of AT&T customers can file claims worth up to $7,500 in cash payments as part of a $177 million settlement related to data breaches in 2024.The telecommunications company had faced a pair of ...

In 2024, AT&T faced scrutiny due to two major data breaches that compromised the personal information of millions of customers. The first breach, announced in March, exposed sensitive data such as ...

The largest U.S. bank, JPMorganChase, has been in conversations with data aggregators — companies like Plaid that draw customer data from banks and feed it to their fintech clients — to charge them ...