Astrik unveiled Chattrik, Pakistan’s first AI‑enabled live chat solution developed entirely by local talent, marking a major milestone for the country’s ...

I recently shared that I saw Twilio (TWLO) as something akin to a mini-Microsoft (a micro-Microsoft, if you will), but within the customer engagement management industry instead of the productivity ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today announced its 2025 Winter Platform Release, introducing Rate Enrichment Data as the latest ...

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

—Premier customer engagement SaaS provider taps top technology executive with track record of success to lead company’s continued growth— TEWKSBURY, Mass.--(BUSINESS WIRE)--Engageware, the ...

In 2023, Sendinblue became Brevo to reflect the Company's evolution while staying true to its mission: empowering millions of companies to build stronger relationships with their customers. Originally ...

DENVER, COLORADO, UNITED STATES, January 25, 2024 /EINPresswire.com/ -- Butterflye Solutions, an innovator in customer engagement software, today announced the much ...

In addition to this acquisition, Maulik Datanwala has joined Message Broadcast as CEO Skadden, Arps, Slate, Meagher & Flom LLP and Schjødt served as legal counsel to OceanSound while Kirkland & Ellis ...

Sales engagement has emerged as a fundamental pillar for businesses striving to excel in today's fiercely competitive marketplace. To achieve meaningful outcomes, organizations require technologies ...

SUNNYVALE, Calif., Oct. 26, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that one of UK’s fastest ...

The MarketWatch News Department was not involved in the creation of this content. PARIS, Dec. 4, 2025 /PRNewswire/ -- Brevo, a European leader in customer engagement software, has closed its latest ...