JEFFERSON COUNTY, Mo. — Jefferson County 911 Dispatch and some of the emergency response agencies it serves are in the process of switching to a new dispatching system purported to quicken responses ...

InTempo CTX by InTempo Software is an AI-driven dispatching system built for the rental industry. The Connected Transport system brings together route optimization, load optimization, rental ...

Snohomish County 911 (SNO911) has earned Accredited Center of Excellence status from the International Academies of Emergency Dispatch. This recognition places SNO911 among a select group of emergency ...

The department is taking a gentler approach to alerting firefighters of incoming calls, with alarms that start softly and a calm recorded voice.

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The largest sheriff's department in the country is suffering from an ongoing IT issue that began on New Year's Eve. Reading time 2 minutes The Los Angeles County Sheriff’s Department’s computer ...