Fast-food giants are racing to bring artificial intelligence to the ordering process, hoping it will reduce errors, speed up service and lighten the load on workers, according to multiple reports.

AI drive-thru systems promised speed and accuracy, but many fast food customers say the experience feels slower, glitchier, and less human.

As AI becomes part of our everyday lives, it’s becoming hard to avoid, even in restaurants and our favorite food establishments. From AI-enabled chatbots for ordering to robots that prepare and ...

McDonald's has launched a new way to order delivery with no logins, accounts or downloads required. On Wednesday, Aug. 13, the fast food chain and DoorDash announced the release of a new online ...

Tech solutions are helping convenience stores deliver restaurant-quality food as part of an overdue image reboot. In the age of convenience and customization, diversifying gas stations is becoming big ...