Ever try to have an e-mail conversation? It works something like this: You and a friend are both online. You send an e-mail, then wait patiently (or impatiently) while watching your inbox for the ...

If the faithful readers of this column had instant messaging, I could tell them right now to read this. Even though I’m guessing most of them are more electronically savvy than I am, good money ...

The Enterprise AIM game plan has been public since last spring when AOL said it was working with Verisign on encrypted instant messaging. The consumer product has been downloaded by tens of millions ...

The battle over today's instant messenger market is vintage Microsoft, whose strategy enemies call "the three E's" in a parody of the company's marketing mantra: Embrace a rival's technology, extend ...

With e-mail systems overloaded by spam, always-on Internet connections on PDAs and cell phones becoming the norm, and superfast communication in vogue, your instant-messaging (IM) application may be ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...