The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

Dear Eric: All my life, I have taken pride in being the peacekeeper, the one who smooths over tension, avoids conflict and tries to make sure everyone feels heard. I have always believed that kindness ...

One of the biggest dilemmas for us Caretakers is our tendency to be passive. And we have a lot of beliefs that really reinforce that passivity, such as: Always be nice, don’t ever hurt anyone else’s ...

In my last blog ("Learning to Be Assertive - Part I") I discussed some therapeutic techniques that may be used in overcoming timidity, shyness, and insecure feelings in the workplace as well as in ...

We just need to be at no tolerance on a wide variety of issues moving forward,” said Malcolm Graham, whose district includes ...