Instant messaging (IM) isn't just for chatting up your friends and colleagues any more. Enterprises have started to explore using instant messaging for customer service. With Forrester Research ...

Real-time stock quotes may soon be available on request through popular Internet chat programs under a deal this week that offers the latest sign of instant messaging's growing maturity. Software ...

Instant Messaging technology allows workers to chat with each other quickly and privately. The technology is similar to email in that information is sent to the recipient electronically, however ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

If the faithful readers of this column had instant messaging, I could tell them right now to read this. Even though I’m guessing most of them are more electronically savvy than I am, good money ...

There are untold numbers of instant messaging networks (not even taking SMS into consideration)—with companies like Google having, all by themselves, created a half dozen competing applications and ...

Instant Messaging has changed the way we communicate using the Web, but has failed as yet to cross over to wireless. Sonim Technologies believe they have the technology to change this by adding voice ...

Text messaging and instant messaging are similar because they are both used to send text messages. However, text messaging ("texting") uses the cellular phone service, whereas instant messaging ...