Calabrio Launches Omni Agent Intelligence to Unify Quality and Performance Across the Human and AI Agents, No Matter How the Stack Changes

Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already ...

From Automation To Intelligence: A 2026 Roadmap For Building AI Agents

How to build AI agents in 2026? Know a step-by-step roadmap for moving from traditional automation to intelligent AI agents ...

Data, Platforms And Agents: How Artificial Intelligence Will Define The Next Decade

Companies investing in unified, managed and rich data layers will drive innovation in the coming decade. Through these ...
ZDNet

The 4 types of people interested in AI agents - and what businesses can learn from them

AI agents are changing how we work, but Salesforce's latest research reveals that consumers are also looking to agentic AI to simplify their daily lives. The survey of 2,552 US consumers identified ...
Forbes

AI-Powered Decision-Making: How Intelligent Agents Are Reshaping Business Strategy

We've come a long way from Hollywood films portraying AI as robots taking over all electronics and turning against humans. With the major leaps we've made, especially in the last few years, AI has ...
destinationCRM.com

Calabrio Launches Omni Agent Intelligence

Delivered within Calabrio ONE, Omni Agent Intelligence elevates quality management into a true control tower for modern service operations, replacing fragile, custom business intelligence projects ...
Morningstar

Box Announces Next-Generation AI Agents to Drive Intelligent Workflows

Unveils Box Extract to simplify data extraction at scale and deliver accurate information to power intelligent applications and workflows Introduces Box Automate to power agentic workflow automation ...