The worst possible customer service training is one that neglects to explain the “why” behind great customer service. The second-worst customer service training is one that neglects to show the “how.” ...
Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. May 27, 2020, 12:33am EDT Jun 04, 2020, 11:58am EDT This ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results