Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

After months of fielding complaints for removing the service, Google is once again allowing Gmail users to make free telephone calls directly from their inbox, all without any kind of service contract ...

Gone are the days where seven touchpoints with a potential customer would be enough to convert them. Now, you need between 20 and 500. Someone has to feel familiar with your work, your vibe, even your ...