Octopus Energy has been directed to issue £1.5 million in refunds and compensation after neglecting to provide final bills to customers within a six-week timeframe, as per Ofgem's announcement. The ...
Brits will now be entitled to £40 compensation from their energy suppliers under new Ofgem rules. The energy regulator ...
Energy customers could soon be handed £40 automatically if their supplier fails to meet tougher service standards.