After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...

I’ve been rereading, in greater depth, Art Smalley’s book Four Types of Problems. Art and I first worked together about 25 years ago on the transformation of Chrysler. It went from near bankruptcy to ...

Workforce readiness skills. Employability skills. Professional skills. Soft skills. 21 st century skills. It’s no secret that we are in a time where skills, whatever you want to call them, are at a ...

As the world becomes increasingly digital and more chaotic, many business problems are becoming more complex, fluid and charged — making them harder to solve. They’re what Horst Rittel and Melvin ...

Two Rivers Public Charter School recently wrapped up its first Deeper Learning Cohort, a yearlong program focused on helping teachers define, teach, and assess critical thinking and problem-solving ...