Jena McGregor is a Forbes senior editor who covers the future of work. The war over work from home, it seems, is far from over. Yet these viral news stories appeared just as evidence from academic ...

In today’s fast-paced healthcare environment, providers face numerous challenges that can detract from their ability to deliver top-notch patient care. However, technology is stepping up to the plate, ...

A new special report from Inside Higher Ed looks at how outdated campus systems threaten institutional missions, especially success for modern learners: first-generation, transfer and adult students.

Retailers are striving to make 2024 the year for frictionless shopping. To do that, they must incorporate the latest technologies that people need to do their jobs without interrupting any lines of ...

For revenue cycle leaders, a new study on AI scribes offers a promising, if imperfect, tool to combat both clinician burnout and internal friction that threaten financial stability. Ambient ...

1. For in-person meetings, offer to travel to them. In-person meetings are incredibly valuable. When possible, offering to travel to your potential business partner or client is an elegant proposal.

Rapid changes in traditional workforce composition, a rise in alternate incomes, and reduced funding for social services are putting agencies in a squeeze as the systems and the people within them are ...

One of the key priorities in health IT today should be to make sure technology strengthens – not distracts from – the human connection in care delivery, says Duncan Grodack, CIO at Altamonte Springs, ...

In the next era of retail, the winners will be the ones who reduce friction across the full spectrum of human experience.