There's an opportunity for physical retail stores—places where shoppers can experience a real thing, in real life, surrounded by real people.

This past year’s holiday shopping season revealed how much automated activity shapes the customer journey. Retailers are ...

American shoppers ended the year with a burst of spending that surprised many forecasters, turning what had looked like a ...

NEW YORK (AP) — Shoppers spent at a healthy pace in July, particularly at the nation’s auto dealerships, even as President Donald Trump’s tariffs start to take a toll on jobs and lead to some price ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. AI is redefining how many industries are advancing their strategies ...

U.S. shoppers gave retailers an early holiday gift in November, lifting sales far more than forecasters expected and ...

ShopSight’s selection for NRF’s Big Show 2026 Innovators Showcase in New York City, places the company among the Top 50 ...

New data reveals so-called Low Income Buyers outperform higher-value segments on conversion, engagement and innovation in ...