Many shoppers think of returns as a no harm, no foul transaction. If they deem a purchase unnecessary, and the product is unused and easy to resell, they're largely right. However, retailers are now ...

Consumers returned nearly $900 billion worth of merchandise in 2024. While returns are considered a routine cost of doing business, return fraud is on the rise, leading retailers to turn to artificial ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Retail returns are a massive $850 billion problem by 2025, ...

Just ahead of the holiday season last year, Target made some major changes that sent the message that they were getting tough on crime—well basically that's what they said. The iconic brand introduced ...

With holiday shopping ramping up, major retailers like REI, Target and Amazon are revising return policies to combat fraud. REI confirmed to ABC News on Wednesday that a small fraction of frequent ...

HOUSTON — Returning online purchases has never been easier. For millions of shoppers, it is as simple as generating a QR code, dropping off the item, and sometimes getting an instant refund. But ...

According to reports, more than 50% of us returned a Christmas gift during the 2023 holiday season. Clothing topped the list with home decor following close behind. But with holiday returns also comes ...

J.P. Pressley is a former editor at Manifest and contributor at BizTech magazine. Just as return fraudsters use different tactics to pull the wool over retailers’ eyes, stores can use different ...

DAVISON, Mich. (WNEM) - A Davison man has been charged for allegedly committing bottle return fraud at a liquor store in Mt. Morris. According to Attorney General Dana Nessel, on Wednesday, Aug. 21, ...