Salesforce launched its first integrations with newly acquired Slack across its clouds and Customer 360. The effort is aimed at hybrid work and the "digital HQ" as well as resolving customer issues ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing The rationale for ...

When Slack was acquired by Salesforce in July 2021 for nearly $28bn, the smart money said that Slack would slide into obscurity. After all, Slack was a second-tier player in the team collaboration ...

All the new integrations that Salesforce and Slack announced at Dreamforce Your email has been sent Salesforce sees Slack as the centerpiece of what it calls the "Digital HQ" that will power the ...

As expected, Salesforce prominently featured its newly acquired Slack platform at its Dreamforce event this week, revealing more of its progress on bringing Slack into its platform and shared updates ...

The AI fixation has now come for one of the world’s most prolific inter-office communications programs. The Salesforce-owned Slack will soon allow your already particularly robotic-sounding coworkers ...

‘The mantra is one program, one team – that’s gonna take a while to fully come to fruition, but we’re pretty far along that path,’ Richard Hasslacher, Slack’s vice president of alliances and channels, ...