Salesforce launched its first integrations with newly acquired Slack across its clouds and Customer 360. The effort is aimed at hybrid work and the "digital HQ" as well as resolving customer issues ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing The rationale for ...

When Slack was acquired by Salesforce in July 2021 for nearly $28bn, the smart money said that Slack would slide into obscurity. After all, Slack was a second-tier player in the team collaboration ...

All the new integrations that Salesforce and Slack announced at Dreamforce Your email has been sent Salesforce sees Slack as the centerpiece of what it calls the "Digital HQ" that will power the ...

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with all the context Slack holds in its platform. Salesforce today joins the ...

The AI fixation has now come for one of the world’s most prolific inter-office communications programs. The Salesforce-owned Slack will soon allow your already particularly robotic-sounding coworkers ...