J.D. Power is sharing the results of its 2026 U.S. Electric Vehicle Experience (EVX) Ownership Study.  It finds that while ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

TROY, Mich.: 16 Oct. 2024 — Customer contact with gas utility provider satisfaction is the lowest since 2016, according to the JD Power 2024 U.S. Gas Utility Business Customer Satisfaction Study, SM ...

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the JD Power 2025 U.S. Gas Utility Business Customer ...

DC fast-charging usage has improved, according to Power Ease of charging and payment acceptance were the biggest differentiator between Tesla's network and others Some 19% of those surveyed said ...

J.D. Power is sharing the results of its latest U.S. Sales Satisfaction Study. The big takeaways are that tariffs are accelerating the buying process and transparency is driving sales satisfaction.

Customer satisfaction scores are on the rise at banks, J.D. Power's latest study shows. Credit unions are, on average, showing higher customer satisfaction scores than at banks. But nearly one-third ...

TROY, Mich.--(BUSINESS WIRE)--Mortgage servicers this year have successfully fought back the headwinds of persistently high interest rates and financial uncertainty to drive improvements in overall ...

View post: Walmart Has a 'Fun to Ride' Electric Scooter on Sale for 44% Off EV owner satisfaction reached its highest level despite a dip in market share. Public charging availability and battery ...

Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According to the J.D. Power 2023 U.S.