First Energy customers can opt out of a smart meter, but it will cost them a pretty penny. The company confirmed it charges ...

From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

The Mirror is bringing you the latest money news, including efforts to tackle smart meter installation delays, the threat of ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Households to receive £40 compensation over smart meter delays from next month - Ofgem said tougher smart meter rules will come into force from February, having originally announced a review last ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers experiencing delays or botched smart meter installations could be entitled to £40 ...

National Grid is starting to install new smart meters to customers in the Buffalo-area. The upgrade is part of the company’s ...

National Grid has announced it will begin installing smart meters to its more than 121,000 Buffalo-area customers beginning this month.

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation from next month. Ofgem said tougher smart meter rules will come into force ...

National Grid is expected to install the devices for 121,000 customers in the city. They will enable people to track energy usage via a portal, and will immediately alert the utility to power outages.