The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

Hackers are breaking into some Ticketmaster users' accounts and transferring tickets to themselves. Two concertgoers said it was shocking, but they got their tickets back to attend their shows. After ...

Reeling from a hack and breach earlier this month, the Internet Archive hit another bump days ago after an unidentified hacker taunted the non-profit through its customer support tickets. Days ago, ...

ST. LOUIS, Jan. 20, 2026 /PRNewswire/ -- Capacity, the AI-powered support automation platform, today announced the release of The Closure Index, a new report designed to examine whether customer ...