In this troubleshooting situation, you have been called to a restaurant to check an older model ice machine that, according to the customer’s complaint, “isn’t working like it should.” When you arrive ...

McDonald's ice cream machines are so prone to breakdowns that they've spawned thousands of memes. Now, iFixit, a how-to repair company, wants a copyright exemption to ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. A court ruling might make McDonald’s ice ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...