MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today launched Engage SMS, a purpose-built text messaging tool that enables lenders to create compliant, ...

Capacity, the AI-powered support automation platform, today announced the acquisition of Textel, a cloud-based texting platform. With the acquisition, Capacity will enhance the end-user customer ...

Intercom, an engagement OS platform, released three new capabilities — Intercom SMS, Custom Actions and Custom Objects — to help businesses create powerful customer experiences and drive ongoing ...

SMS marketing has had a bit of a resurgence of late, and for good reason: it works. And far better than some other trendy channels, like social media or AI-driven website chat widgets. SMS messaging ...

Two-way SMS messaging provides a simple, secure and reliable communication channel for consumers to receive messages and respond to brands on everything from appointment reminders, to feedback surveys ...