This story includes interviews with Facebook UX researcher Shivani Mohan and Kyle Meyer, a product designer at Facebook. We’ve all been there: You get a friend request from somebody you don’t ...

When you spend your days studying how people use products, your intuition around such things gets pretty well-honed. You start to see patterns and themes. You reach a point where you can identify a ...

More often than not, it feels like UX research is under-appreciated and under-resourced in tech companies. Despite being a valuable activity, there is an overarching feeling that research can also be ...

UX research Lead for Microsoft Teams Calling and AI Experiences, Priyanka Kuvalekar's UX research and AI expertise, hands-on ...

The business intelligence (BI) tools of earlier generations were not very user-friendly. So much so that you had to have significant technical skills to interact with them. This meant decision-makers ...