Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...
Users report talking their way to higher compensation amounts, as high as $200, for Verizon's network outage last week. Here's how to get it!
Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on ...