Follow these steps to claim your credit safely and effectively.

A new warning has been issued for Verizon users awaiting confirmation of the refunds or credits due following the U.S.

The wireless carrier's network was offline for over 10 hours Thursday, snarling communications for a wide swath of customers ...

By requiring customers to redeem the credit manually, Verizon is adding an extra obstacle to the process, knowing that many ...

Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...

“The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to ...

T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as ...