When asked, “Do you use work orders?”, equipment managers respond in frustration and talk about systems that are “too complicated,” “unnecessary,” or “just paperwork.” It is time to think seriously ...

The Facilities work order system, also known as the iService desk, will be undergoing a major upgrade to enhance service and better meet future work order needs. Upgrades will take place from Friday, ...

How to use specific type codes to categorize work orders. How to implement real-time status codes to monitor work order progress. How to differentiate between repair downtime and scheduled downtime.