Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...
People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk Inc. (NYSE:ZEN) today announced it has launched the first customer support solution designed for Microsoft Office 365 Groups that enables fluid conversations ...
Zight now integrates with Zendesk, allowing support teams to embed screen recordings, GIFs, and annotated screenshots directly into tickets for faster, clearer responses. The new Request Video feature ...
Zendesk today released expanded versions of its Support Suite and Sunshine CRM Platform with new ways for companies to connect with customers and have natural conversations across all touchpoints. The ...
The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...
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