Two queueing theorists investigated why queues at restrooms are invariably longer for ladies than for men. Time and time again. What are the main causes for this disparity? And how can it be overcome?

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Queueing theory provides a robust mathematical framework for analysing waiting lines, a critical aspect across sectors ranging from telecommunications and healthcare to manufacturing and ...

Queueing: Brits are experts at it, and airports are hotspots for it. It’s the inevitably boring but necessary slog of any journey. Check-in, bag drop, security checks, border control, boarding, ...

Queueing theory rules everything around you. This newest version of our highly accessible, 30-page introduction to queueing theory demystifies the subject without requiring pages full of equations.

We’ve all been in queues that seem to last forever, especially if we choose our queue at the checkout and the one next to ours is moving faster. You know the existential dread that comes along with ...

The in-person Leisue team, along with those working from home, is behind Kyoo’s top-notch digital queueing system. Many people have probably experienced the struggle of having to line up and wait in ...