You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
Smart whiteboard manufacturer Vibe is expanding further into hybrid work hardware with the Vibe Bot, a physical AI device ...
Microsoft has launched a public preview of a managed long-term memory store for its Foundry Agent Service. The service ...
Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...
What are the new Azure Latch codes? Becoming the ultimate egoist takes far more than a few fancy tricks, though it doesn't hurt to have Kaiser or Rin's playstyles in your locker. Of course, you'll ...
'Tipping point' reached as people opt for online services over in-person with AI chat bot introduced
A council says it has reached a “tipping point” whereby more people are accessing its services online rather than in-person or over the phone. Redcar and Cleveland Council has been pursuing a digital ...
An AI-assisted analysis found that internet rumors claiming Taylor Swift’s “The Life of a Showgirl” album subtly promoted white supremacy were driven by bot-like accounts and a handful of bad actors.
The retailer is rolling out new “Eyebot” kiosks at 16 Pennsylvania locations — 12 Walmart vision centers and four Sam’s Club Optical Centers — that they say folks can use to get an eye evaluation in ...
A report found that Nick Fuentes' rise in visibility online was due to foreign bots. YouTube/Piers Morgan Uncensored Nick Fuentes turns out to matter a lot less than his promoters and detractors have ...
When Taylor Swift released her twelfth studio album, “The Life of a Showgirl,” in October, the album sparked record streams as well as an onslaught of criticism. While a portion of the online ...
Google now supports MCP and offers managed servers for Maps, BigQuery, and other services. This allows developers to connect AI agents more easily. MCP is an open protocol developed by Anthropic that ...
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