AI-powered vehicle scanners at select car rental companies are leading to false damage claims against customers, sometimes ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Oracle ( ORCL +0.60%) is signing mega-deals to deliver AI infrastructure to hundreds of clients. The company's remaining ...

Retail and sales positions are also being reshaped, according to the report, as the experience economy changes the nature of ...

What brands need is a single dashboard that consolidates all marketplaces, warehouses and customer data in real time.

The Society of Motor Manufacturers and Traders (SMMT) warn that electric vehicle incentives are “unsustainable”, a claim that ...

For many companies, the decision to move to the cloud is a no-brainer—but it shouldn’t be a decision taken lightly.

Trust is one of the most important elements in the relationship between a bettor and their sportsbook. It has to exist for people to spend their hard-earned money on a platform, otherwise they’ll move ...

United Rentals (URI) shifts to Specialty Rentals for growth, boosting retention but straining logistics. Read the full ...

Luxury agency ArrangeMY Escape is weighing up the value of opening its Worcester branch on Boxing Day, as it sold just one ...

A Rockland County church's monthly water bill suddenly jumped thousands of dollars and officials say a hidden water main ...