Customer churn remains a huge issue for telcos. Could AI actually help? Customer churn remains one of the telecom industry’s most persistent and expensive problems. Annual churn rates typically land ...

Abstract: In highly competitive market of Internet service platforms, identifying and retaining potential churners through customer churn prediction techniques is crucial for maintaining platform ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

Last month’s suspension of Jimmy Kimmel Live! coincided with a doubling of subscriber churn rates on Disney+ and Hulu, according to the latest streaming report from Antenna. Churn, the industry term ...

Results collected from 4,158 consumer surveys conducted between 8/19/2025 and 9/30/2025. Respondents must have opened a new checking account within the previous 90 days to participate. Share of ...

Oct. 2 (UPI) --A curious customer slithered through the drive-through of an In-N-Out Burger in Southern California, prompting a surprise snake rescue by fast food staff. Pasadena Humane said in a ...

The report highlights that a significant percentage of churn can be attributed to product-market fit issues or a failure of the product to meet customer expectations. No amount of proactive CS ...

'Fast-churn' science — manuscripts built from quick queries of public datasets — has become an industry-wide concern. These rapidly executed studies can flood journals with low-quality, redundant ...

Emanuel is the vice provost for global initiatives and the Diane v.S. Levy and Robert M. Levy university professor at the University of Pennsylvania. Graves is a professor of health policy at ...

Bumble BMBL is facing mounting challenges as revenues for its flagship Bumble app dropped 7.6% year over year to $201.4 million in the second quarter of 2025. The real concern lies in the shrinking ...