The award-winning retention marketing agency has combined its expertise in email, SMS, and loyalty programs with new capabilities in UGC ad ...

Autodesk is driven by strong product innovation, customer stickiness, and robust market positioning. Click here to read an ...

Hims & Hers is down 30% but still a Buy: margin expansion, GLP-1 clarity, new hormone care, and global growth. Learn more ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

By adopting commonsense systems and procedures, owners and managers in any industry can increase employee retention. The five hacks listed below offer practical solutions to the very common problem of ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

Student staff alleged that a lack of administrative support has placed strain on UCLA’s student-initiated outreach and retention projects for marginalized groups. ELAS SEMILLA de UCLA – a retention ...

Today’s restaurant patron is more selective than ever. They want to dine out, but amid economic concerns, many prioritize experience and value when they decide to spend. That makes business harder for ...

Early in my career, I believed every canceled subscription or refund request was a personal failure. If a customer wanted to leave, I felt compelled to win them back no matter what. As a result, my ...

Retailers today face a crowded marketplace where customer attention shifts quickly and brand loyalty is increasingly difficult to secure. With competition coming from both established high-street ...