Cumbria Tourism is encouraging visitor economy businesses to strengthen customer service standards by taking up its Welcome to Excellence ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

DJ Daniel, the 13-year-old cancer survivor made famous during President Donald Trump's joint address to Congress earlier this month, has officially reported for duty at the U.S. Secret Service ...

In Fall 2024, the University of Alabama at Birmingham’s Department of Political Science and Public Administration received support from UAB’s Strategic Investment Fund (SIF) to launch the Alabama ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

HAS EIGHT PREVIOUS ARRESTS. STATE OFFICIALS ARE CRACKING DOWN ON LAW ENFORCEMENT OFFICERS, BYPASSING MANDATORY TRAINING. THE MUNICIPAL POLICE TRAINING COMMITTEE SAYS IT’S TAKING IMMEDIATE ACTION TO ...

The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot's BOGO deals. As is often the case, issues will arise, and speaking ...

Since 1 in 5 Americans live with a mental health diagnosis, there is an uptick of people who have a psychiatric service dog (PSD). To qualify for the service, individuals must be legally disabled ...

Because they have direct interactions with customers on a daily basis, a company’s customer service team plays a large role in that organization’s success. Quality customer service will not only ...

The Government Accountability Office has added improving training for Secret Service agents to its list of priority open recommendations for the Homeland Security Department, following the July ...