Despite texts, DMs, and Slack, tech companies are racing to own your inbox. Why? It's the key to unlocking personalized AI.

The difference between a good and great email often comes down to etiquette. Learn what professionals do to get it right ...

Learn how to coordinate email and SMS campaigns for small businesses by using each platform effectively and automating with ...

Your inbox is a battleground. Every day, countless emails fight for a fleeting moment of attention. Most lose. They’re either visual noise, irrelevant fluff, or simply broken. If you're an ...

Do you know what grinds my gears? When I get an email from a business, the logo looks like a five-year-old designed it. 🤯 I mean, come on – is it hard to make your brand look polished and ...

In the early days of email marketing, success was measured by simple metrics: Did the message get delivered, and did anyone open it? Fast-forward to today, and marketers are navigating an entirely ...

Great AI doesn’t happen in isolation. These UX strategies — from confidence scores to graceful error recovery — turn users into active collaborators. The AI ...

In “As You Like It,” Shakespeare wrote, “All the world’s a stage, and all the men and women merely players.” But did you know that there are several types of stages for all those players to play on?

Lowe's is using AI to optimize store layouts and meet changing customer needs. Computer vision models can also offer a lot of potential for retailers. This article is part of "How AI Is Changing ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Google Gemini for Workspace can be exploited to generate email summaries that appear legitimate but include malicious instructions or warnings that direct users to phishing sites without using ...