A financial “security” is nothing more than a claim on some stream of cash flows that investors expect to be delivered into ...

Representative Joyce Beatty, Democrat of Ohio, argues that only Congress is authorized to rename the D.C. performing arts institution. By Shawn McCreesh Representative Joyce Beatty, Democrat of Ohio, ...

The Kennedy Center's board of trustees reportedly voted to rename the institution the Trump-Kennedy Center. Ohio Rep. Joyce Beatty, a board member, claims she was muted and prevented from speaking in ...

Oregon’s U.S. Rep. Andrea Salinas went to Tacoma, Washington, on Tuesday expecting to meet with three of her constituents who are detained at an Immigration and Customs Enforcement detention center.

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

GameSpot may get a commission from retail offers. Earlier this month, Call of Duty: Black Ops 7 players called out the apparent use of AI in the game, especially the "Ghibli-style" Calling Cards.

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...

A Pixel 8 Pro user in India has shared a video showing native call recording in action. The feature works through the Call Assist menu, with playback, sharing, and deletion options in the Phone app.

Oklahoma State Representative Amanda Clinton of Tulsa said she is worried about the lack of transparency from developers about the environmental impact the centers could have. Data centers aren’t new, ...