Alaska Airlines is the latest airline to ground its planes because of an IT meltdown. We talked to industry leaders about why these systems fail and what airlines can learn from past disruptions.

I polled high school and college students and twentysomethings to find out which gifts are on their wishlists.

"I'm all for it," he said in the Oval Office on Monday. President Donald Trump on Monday said he would sign a bill to compel the Justice Department to release all files relating sex offender Jeffrey ...

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Find the ideal help desk support candidate with the right combination of technical experience and communication skills. Enhance Your Business – Recruit the best person who can communicate with ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Washington — Jeffrey Epstein did not maintain a “client list,” the Justice Department acknowledged Monday as it said no more files related to the wealthy financier’s sex trafficking investigation ...

Bring your gamer dreams into the blocky world of Minecraft! In this creative tutorial, you’ll learn how to build a realistic gaming setup — complete with a desk, monitor, keyboard, PC tower, LED ...