Looking to scale emotional intelligence training across your organization? Here are 5 key lessons from 40 expert interviews ...

That’s where emotional intelligence (EQ) comes in. Research in manufacturing settings shows that emotional intelligence ...

Five emotionally intelligent tools may help you when you are dealing with a narcissist. These strategies draw from general components of emotional intelligence, including emotional regulation, an ...

Today’s fast-paced workplace requires us to change and adapt at increasing speeds, while managing complex interpersonal ...

We’re in the midst of an AI era that’s reshaping industries, redefining work, and challenging leaders to evolve faster than ever. Generative AI offers unprecedented speed, automation, and access to ...

Management professionals dedicate significant time to developing their technical and organizational expertise. But in today’s dynamic environment, mastery of emotional intelligence (often referred to ...

Is artificial intelligence (AI) capable of suggesting appropriate behavior in emotionally charged situations? A team put six generative AIs -- including ChatGPT -- to the test using emotional ...

Enter a school of education today and you’re likely to hear a phrase like this: “IQ is good, but EQ [emotional intelligence] is essential.” This reflects a profound shift in how we think about ...

Everyone expends emotional labor to some degree, but it affects certain types of people more than others. How much energy do you and your people spend showing emotions? Or, on hiding them? For example ...

Can you see yourself in one of these scenarios, or a similar one? If so, you’re spending what’s called “emotional labor.” What is emotional labor? How does it affect you and your people? And how can ...