NetSuite CRM: Customer Support
4:26
YouTubeNetSuite
NetSuite CRM: Customer Support
In this video, we demonstrate NetSuite CRM for customer service roles. The dashboard shows outstanding cases awaiting response, high-priority cases that need immediate attention as well as returns. The KPI tile provides a real-time view into open and new cases, escalations and closed cases. We'll also explain how to use the case search portlet ...
22.7K viewsJan 13, 2021
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